Complexity grows
Teams expand, channels multiply and informal workarounds become the operating model.
Operations transformation consultancy · Europe + GCC
Growth should not make every decision yours.
Sredara helps growing businesses build the structure, accountability and operating discipline that makes cross-functional work more reliable.
Best suited to founder-led, multi-brand and operationally complex businesses that are scaling, changing or struggling to maintain reliable cross-functional delivery.
Led personally by Gergana Konova, with close to two decades of operating and transformation experience across Europe and the GCC.
Remote engagements
Europe + GCC
Project or fractional engagement
When growth outpaces the operating model
The signs are usually visible before they become expensive.
- 01
The founder or CEO is still pulled into too many operational decisions.
- 02
Projects and priorities repeatedly slip across teams.
- 03
Ownership, decision rights or escalation paths are unclear.
- 04
Growth has exposed weaknesses in systems, reporting, capacity or coordination.
From operational friction to reliable flow
How work moves is redesigned
Responsibilities, processes, decisions and visibility are mapped around the real work.
Execution becomes dependable
Leaders gain clear ownership, useful management signals and a practical rhythm for execution.
Selected results
Selected results from the experience behind Sredara.
96.3% SLA compliance
84-project delivery pipeline
160+ brands
13,000+ products
$4M+ revenue — 9 stores operational within 2 years
33% sales growth within five months
70-person team led
93% employee engagement
Ways to engage
The right level of operational support for the problem in front of you.
01Flagship project engagement
6-Week Operations Reset
A fixed six-week engagement that diagnoses where execution is breaking down in a growing business, then implements the priority fixes — redesigned workflows, clear ownership, and the KPI/reporting framework to track them. It's built for founder-led or operationally complex businesses that have outgrown their current operating model, and it ends with changes already live, not just recommended.
Current-state assessment, clearer ownership, priority workflow redesign and practical implementation of agreed improvements.
Explore the 6-Week Operations Reset02Embedded leadership engagement
Fractional Operations & Transformation Lead
Places a senior operations lead inside a growing business on a part-time, embedded basis — running the operating rhythm, holding teams accountable to KPIs, and driving through the changes a full-time COO would own, without the full-time cost or commitment. It's for businesses whose execution has outpaced their leadership structure and need that gap closed now, with a built-in handover once the capability is embedded.
Weekly leadership rhythm, execution oversight, KPIs, reporting cadence, accountability and implementation handover.
Explore Fractional Operations Leadership03Project and programme transformation
PMO & Delivery Transformation
Turns ad hoc project work into a managed system — giving a business running multiple projects, launches or client engagements the governance, dashboards and capacity visibility to know what's actually happening and why. It's for organizations with inconsistent execution or unclear ownership across simultaneous work, and it leaves behind a PMO structure and workflow system the team runs on its own.
Lifecycle clarity, ownership, PMO governance, dashboards, capacity visibility and workflow-system implementation.
Explore PMO & Delivery TransformationWhat the reset examines
The operating system, not just the immediate symptom.
This work assesses people, process, structure, systems and governance. It does not include HR ownership, finance leadership, sales or marketing ownership, engineering or IT management, or major software implementations unless separately scoped.
01
People
Capability observations, friction and accountability patterns.
02
Process
Where work slows, duplicates or relies on invisible workarounds.
03
Structure
Responsibility, decision rights and handoffs between teams.
04
Systems
The tools, information flows and visibility leaders actually have.
05
Governance
Cadence, KPIs, SLAs and escalation rules that support execution.
Case studies
Work that has held up under real operating pressure.
01
Creating structure across a 84-project pipeline
Operating-model, PMO, governance and workflow transformation across a complex multi-brand project environment.
Result: 96.3% SLA compliance. 77 Project pipeline, all in final stages of approval
02
Building an omnichannel operating model
Business and operational infrastructure built to support a marketplace spanning e-commerce and physical retail.
Result: 160+ brands, 13,000+ products and two retail locations.
03
Operational transformation supporting growth
Process, SOP, cost-control and operational improvements across an established hospitality business.
Result: 33% sales growth within five months.
The person behind the work
Built by someone who has run the operating model
Sredara is a founder-led operations and transformation consultancy, built on close to two decades of experience across business building, complex operations and international programme delivery.
Sredara was founded by operations and transformation leader Gergana Konova.
Meet GerganaA more reliable way to run the business
Bring the operational problem into the open.
Start with the point where work is stalling, decisions are circling or visibility has gone missing. We will identify the operating change that matters.
Start a conversation
Begin with the decision, project or workflow that is carrying too much weight.